Inbound Process-Tamil/Telgu/Malyalam/Kannada/Marathi

From 0 to 4 year(s) of experience
₹ 1,00,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

Responsible for receiving inbound calls at Contact Centre and driving customer experience.

  • Responsible to answer incoming calls from customers
  • Identifying customers needs, clarify information, research every issue and providing solutions.
  • Managing large amounts of inbound calls in a timely manner
  • Build sustainable relationships and engage customers by taking the extra mile.

Desired Candidate Profile

  • Strong phone and verbal communication skills along with active listening.
  • Ability to multi-task, set priorities and manage time effectively.

  • Previous experience in a customer support role.
  • Experienced telemarketing/tele-caller preferably from insurance industry


Perks and Benefits

Monthly Incentives-PLI

Health Card


Role:Service Delivery Associate

Salary: 1,00,000 - 3,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Service Delivery

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Graduation Not Required

Company Profile

Mynd Integrated Solutions Private Limited

Healthcare Industry

Okhla Phase 3, Delhi


Company Info
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Contact Company:Mynd Integrated Solutions Private Limited